Privacy Policy

Who is the controller of the personal data?

In accordance with the terms established in the regulations in force, we wish to inform you that any personal data that you may provide during use of the website opendata.registradores.org (hereinafter, the "Website") will be processed by the Data Controller, the PROFESSIONAL ASSOCIATION OF LAND AND BUSINESS REGISTRARS OF SPAIN (the "COLEGIO DE REGISTRADORES DE LA PROPIEDAD Y MERCANTILES DE ESPAÑA", or hereinafter, “CORPME”), holder of Tax Identification Code: Q-2863012-G and Association Headquarters at Calle Príncipe de Vergara, 70, 28006 – Madrid.

You may contact the Data Protection Officer of CORPME via the email address: dpo@corpme.es.

Are you obliged to provide personal data?

Visiting the Website does not require the user to provide any information about themselves. However, the use of some of the services available on the Website depends on collection or completion of personal information forms.

Any data collected or requested via the different Website forms are required to provide the requested services. A refusal to provide the data indicated as required may make it impossible properly to provide the services. Users may also voluntarily provide data in order to optimise the provision of these services.

Likewise, certain functionalities of the website depend on you authorising the processing of your personal data.

For what purpose will CORPME process the user's personal data, and for how long?

The personal data provided to deliver the various services made available via the Website will be processed by CORPME in accordance with the following purposes:

• In the case of online registration, the purpose is to administer the creation of a user account to handle the different services offered by CORPME, allowing remote digital processing of the various Registry services (such as procedures with the Land, Business and Personal Property Registries; digital submissions of documents; issuance of certifications; and other available services), and also to process payments derived from the provision of these services, and analysis of the use of the Website and the Services contracted by users via the site.
• In the case of the blog the purpose is to administer the publication of comments and observations made by users.
• In the case of the CORPME Certification Service, the purpose is to provide the electronic signature service.
• In the case of the document consultation website, the purpose is to administer the search service for the documents made available via the website.
• In the case of the competitive examination website, the purpose is to administer the request for competitive examination candidate information, and to provide any information which may be of interest to the User.
• If any contact email address is provided, the purpose will be to reply to the request made.
• In the case of requests concerning website accessibility, the purpose will be to administer any communications sent to us about accessibility requirements, general information requests or the handling of any claims or complaints which may be lodged in this regard.
• In the case of the Telephone Assistance Services, the calls made to the CORPME Customer Service Department may be recorded in the interest of service quality.
• In the case of access to those Professional Association services derived from a Collaboration Agreement signed with CORPME, the purpose of processing will be to provide those services, the legitimate basis being covered by the agreement signed with the corresponding Administration or Entity.
• In the case of suppliers contracted by CORPME to provide services, the purpose of processing is to allow the development, fulfilment and oversight of provision of the contracted service, which would include access to corporate resources and facilities, the legitimate basis being covered by the contract signed with the supplier.
• In the case of use of the chatbot service, the data gathered (IP address and data subject profile) will be used to provide the most appropriate responses to the queries raised. You are hereby informed that you must not provide personal data that are not requested or are not relevant for the purposes of the service, in other words, by offering general information regarding the services provided by CORPME or by the Registers, nor CORPME accepting no responsibility for any excessive data or any that is irrelevant to the object of the service. The conversation may likewise be subsequently analysed in the legitimate interests of CORPME, to verify that the chatbot is functioning correctly, and to apply the necessary updates to improve user assistance delivered via this channel. Anonymous statistics may also be generated in order to allow CORPME to ascertain the use given to the service.
• We likewise inform you that certain functionalities of the website depend on the use of COOKIES, and as a result, if you have not prevented them from being used, certain information connected with your use of the Website will be processed. The conditions of use may be consulted in the “Cookies Policy”.

When requesting any of the services or making use of the stated functionalities, you will be provided with more detailed information as to specific processing activities.

How long will CORPME process the personal data for?

The User's data will be stored for as long as necessary to provide the requested services, and once provision thereof has ended, their data will be stored for the legally required periods corresponding to any possible liabilities derived from the service provided.

In the case of registered Users, data processing will be maintained until a request is received to cancel the account created.

In the case of telephone call recordings for quality reasons, the maximum storage period will be six months.

In the case of the chatbot, the IP address and profile data will be deleted once the session has ended. The conversation will be stored for subsequent analysis in order to improve service quality, for a maximum period of one month, following which it will be held in blocked status for a period of one year, to address any possible grievances

What categories of user data will CORPME process?

The personal data required to provide the different services available on the Website will be as indicated in the corresponding service or form enabled for this purpose.

What is the legitimate basis for the processing of user data?

The processing of the User's data by CORPME is based on the User's request for the services made available via the Website or, where applicable, the consent requested for specific purposes, which may be withdrawn at any time. However, the withdrawal of consent will not affect the lawfulness of processing carried out previously.

In the case of use of the chatbot, the conversation will be analysed in the legitimate interest of CORPME to improve the service provided and generate statistics, and will also be stored to address any possible grievances.

Which recipients will have user data communicated to them?

The personal data provided by the User will not be communicated to third parties, except where necessary to provide the services requested or if the User has explicitly accepted communication thereof. In both cases, the User will be duly informed of this possibility before communication of their personal data takes place.

What responsibility does the user have?

The User will be responsible for ensuring that the data they provide to CORPME are accurate, precise, complete and up-to-date. The User will in this regard be liable for the accuracy of all data communicated, and must keep the information provided duly up-to-date, so as to match the actual situation.

The User will likewise be responsible for any false or imprecise information provided via the Website, and any direct or indirect damages that this might cause for CORPME or third parties.

What rights does the user have?

TThe User may write to the postal address of CORPME or to the email address dpo@corpme.es, with the Reference "Data Protection", enclosing a photocopy of their identity document, at any time and free of charge, in order to:

• Revoke the consents granted.
• Access their personal data.
• Rectify inaccurate or incomplete data.
• Request the erasure of their data if, among other reasons, the data are no longer required for the purposes for which they were gathered.
• Obtain restriction of data processing from CORPME in the event of a breach of any of the conditions set forth in the data protection regulations.
• Request the portability of their data.
• File a grievance with the Spanish Data Protection Agency (agpd.es) if the interested party believes that CORPME has breached the rights vested in it under the applicable data protection regulations.

Is it safe to provide personal data?

CORPME will treat the User's data at all times in an absolutely confidential manner and with the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations. The Association has implemented the technical and organisational measures necessary to guarantee the security of their personal data and prevent their alteration, loss, unauthorised processing or access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

Could the privacy policy change?

CORPME reserves the right to amend this Privacy Policy in order to adapt it to any relevant legislative developments. In such cases, the Website will announce the changes made reasonably in advance of their implementation.

Latest update: 2 February 2023